Conditions d’utilisation

Terms of Service — Website Terms of Use
Last updated: 10 September 2026

These Terms of Service (the "Terms") govern your access to and use of www.auroradu.com and any related pages or services (the "Site"), published by Du Yao, Entrepreneur Individuel (EI), trading as AURORA DÙ / DU STUDIO, 2 rue Pernelle, 75004 Paris, France — SIRET 933 334 328 00012, RCS Paris 933 334 328.

Purchases made through the Site are governed by our Terms of Sale, which prevail over these Terms on any question of sale, delivery, returns or guarantees. Personal data is handled as described in our Privacy Policy. Publisher and hosting details are set out in our Legal Notice.

By accessing or using the Site, you accept these Terms. If you do not accept them, please do not use the Site.

1. Access to the Site
1.1. We grant you a personal, non-exclusive, non-transferable and revocable right to access the Site for your own private, non-commercial use.
1.2. We aim to keep the Site available at all times but do not guarantee uninterrupted access. We may suspend, withdraw or restrict all or part of the Site for maintenance, security, technical or commercial reasons, without notice, save as provided by mandatory law.
1.3. You are responsible for the equipment, software and internet connection needed to access the Site, and for their cost.

2. Accounts
2.1. Certain features require an account. You must provide accurate information and keep it up to date.
2.2. You are responsible for keeping your login details confidential and for activity carried out through your account. Tell us at info@auroradu.com if you suspect unauthorised use.
2.3. We may suspend or close an account used in breach of these Terms, or where we reasonably suspect fraud. Closure does not affect orders already accepted.
2.4. You may close your account at any time by contacting us.

3. Acceptable use
You agree not to:

• use the Site for any unlawful, fraudulent or harmful purpose;
• place orders for the purpose of resale, or in quantities we reasonably consider inconsistent with personal use;
• extract, scrape, data-mine, index or reproduce any part of the Site by automated means, or use its content to train machine-learning or artificial-intelligence systems;
• introduce viruses or other harmful code, attempt to gain unauthorised access to the Site or any connected system, or interfere with its normal operation;
• impersonate any person or misrepresent your affiliation with any person or entity.

We may report conduct we reasonably believe to be unlawful to the competent authorities.

4. Intellectual property
4.1. The Site and all its elements — its structure, texts, photographs, films, illustrations, graphics, garment designs and patterns, the names AURORA DÙ and 欧若拉杜, and all associated trade marks — are protected by intellectual property law and are the exclusive property of Du Yao EI or of its licensors.
4.2. No right or licence is granted other than the right to consult the Site. Any reproduction, representation, adaptation, modification, distribution or commercial use of all or part of the Site requires our prior written consent.
4.3. You may download or print individual pages for your own private, non-commercial use, provided you do not alter them and you retain all proprietary notices.

5. Content you submit
5.1. If you submit content to the Site or tag us on social media in a way that invites us to reuse it — a review, photograph, comment or message — you confirm that you own it or have the right to share it and that it infringes no one's rights.
5.2. You grant us a non-exclusive, royalty-free, worldwide licence to reproduce, display and adapt that content in order to operate and promote the Site and the brand. You may withdraw this licence for future use at any time by contacting us.
5.3. We may remove any submitted content, at our discretion, without notice.

6. Product presentation
6.1. We take care to present our products accurately. Photographs and descriptions are given for information; slight variations in colour, texture, finish or measurement may occur, in particular because of screen calibration and because our pieces are made in small runs and finished by hand.
6.2. Such variations do not constitute a lack of conformity. Your legal guarantees are set out in the Terms of Sale.
6.3. Availability, prices and product details are those displayed when you order, and may be corrected in the event of an obvious error, as set out in the Terms of Sale.

7. Links and third-party services
7.1. The Site may link to third-party sites and services — payment providers, carriers, social networks, stockists. These links are provided for convenience only.
7.2. We do not control and are not responsible for their content, practices or privacy policies. Accessing them is at your own risk and subject to their own terms.
7.3. You may not frame the Site or link to it in a way that suggests an association or endorsement that does not exist, without our prior written consent.

8. Liability
8.1. Nothing in these Terms limits or excludes our liability where the law does not allow it — in particular for death or personal injury caused by negligence, for fraud, for defective products, or under the legal guarantees owed to consumers.
8.2. Subject to clause 8.1, we are not liable for damage that was not reasonably foreseeable, for damage resulting from your failure to follow reasonable security practices, or for events beyond our reasonable control.
8.3. The Site's content is provided for information and does not constitute advice of any kind.
8.4. We are not responsible for interruptions or errors caused by your equipment, your internet connection, or third-party services on which the Site depends.

9. Personal data and cookies
Personal data collected through the Site is processed in accordance with our Privacy Policy, which explains what we collect, on what legal basis, how long we keep it, who receives it, whether it is transferred outside the European Union, and how to exercise your rights under the GDPR — including your right to lodge a complaint with the CNIL. Cookies are set only with your consent, except those strictly necessary to operate the Site; you may change your choices at any time via the "Cookie preferences" link in the footer.

10. Changes to these Terms
We may amend these Terms to reflect changes in our services or in applicable law. The version in force is the one published on the Site when you access it, and each order is governed by the Terms of Sale in force when the order is placed.

11. Applicable law and disputes
11.1. These Terms are governed by French law. Consumers resident in another EU Member State also retain the benefit of the mandatory protections of their country of residence.
11.2. In the event of a dispute, please contact us first at info@auroradu.com so that we can try to resolve it amicably.
11.3. Failing an amicable settlement, the competent court is determined by the applicable rules of jurisdiction. As a consumer you may bring proceedings before the courts of the place where you were domiciled when the contract was concluded or where the harmful event occurred.

12. Miscellaneous
12.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in force.
12.2. Our failure to enforce a provision is not a waiver of it.
12.3. You may not assign your rights under these Terms without our prior written consent.
12.4. These Terms, together with the Terms of Sale, the Shipping Policy, the Refund Policy, the Privacy Policy and the Legal Notice, constitute the entire agreement between us regarding your use of the Site.

Contact
Du Yao EI — AURORA DÙ, 2 rue Pernelle, 75004 Paris, France — info@auroradu.com